Development of reception with risk classification at a Basic Health Unit

Abstract

The aim of this study is to describe the experience of nursing school students in the development of Reception with Risk Classification for professionals and users of a Basic Health Unit. The paper is an experience report that shows the action developed by 8th semester students in the Internship I module of Vale do Acaraú State University nursing major, in the implementation of Reception with Risk Classification at a Basic Health Unit in northwestern Ceará. The actions were organized in six meetings, two of them assembled the professionals of the nursing team, one encompassed all the staff of the Basic Health Unit, and three brought together the unit service users. Based on subjects and materials previously studied, the meetings allowed for the construction of devices that facilitate the participants learning. The results of the study are presented and discussed in two essential topics for the development of methodologies: work organization and transformation of professional practices; and optimization of the service to/for the population. The strategies of permanent education adopted in the experience with the professionals of the unit and of health education, as well as the unit users can be regarded as an enhancer in the transformation of work practices.