Over-indebtedness of the elderly consumer in times of pandemic

experience report

Abstract

Since the emergence of the new coronavirus, several changes have been brought about in different sectors of society. To contribute to the fight against the health crisis and its impacts, the State University of Tocantins developed the extension project “Virtual Health: prevention inside your home”, with the objective of disseminating guidance and reliable information, as well as carrying out calls through a virtual tool. In this context, this paper seeks to describe the experience obtained in carrying out the conversation circle Over-indebtedness of the elderly consumer in times of pandemic. The action was proposed within the scope of the project from the perception of demand by the extensionists involved, considering the impacts caused by the pandemic in the economic scenario. Descriptive methodology was used, based on bibliography, through the experience report of the organizers of the action. The activity aimed to contribute to the defense and protection of consumers in preventing over-indebtedness. This activity proved to be relevant, as it allowed the elderly to be presented with mechanisms for preventing and combating over-indebtedness, achieving the objectives proposed in the project.