WORK ENGAGEMENT AND BURNOUT SYNDROME: A COMPARATIVE ANALYSIS
DOI:
https://doi.org/10.14393/Hygeia2069887Palavras-chave:
Burnout Syndrome, Work engagement, Public servants, Multigroup AnalysisResumo
Understanding the relationship between emotional distress, engagement, and worker health during the COVID-19 pandemic has been challenging for numerous organizations worldwide. In this context, this study aimed to compare work engagement and Burnout Syndrome in Brazilian public university workers during the COVID-19 pandemic. To understand this relationship, a quantitative study was carried out with primary data (n = 1,506) collected through a structured questionnaire from a sample of respondents composed of civil servants of Brazilian public universities. Robust statistical techniques were used for data analysis while emphasizing partial least squares structural equation modeling (PLS-SEM) and multigroup analysis (MGA) to identify the relationships among the constructs. This study presents relevant and unprecedented results, showing how work engagement and Burnout syndrome behave differently among professionals in the same environment. It also brings important information to health and social care regarding worker health and can help better understand and develop strategic guidelines to mitigate activities and attitudes that may contribute to the development of Burnout Syndrome in the workplace of universities, even more so concerning the differences between functional categories.
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