Lima-Hernandes, M.C., Ciocchi-Sassi, K.V. and Lisboa, L.R. 2018. Sociopragmatics means complexity: apologies case. Domínios de Lingu@gem. 12, 2 (Jun. 2018), 1210–1232. DOI:https://doi.org/10.14393/DL34-v12n2a2018-20.